Privacy matters at equinthara
Your information is processed securely and respectfully
Commitment to your privacy
We collect, process, and store personal information only as necessary for delivering analytics services and respecting your privacy. Our approach aligns with Australian privacy laws and best practices.
Your data is never sold or shared outside of what is required to provide our services or meet Australia’s legal standards. You remain in control of your information at every stage.
Data we collect and how it’s used
Information is collected directly from you, or automatically through analytics tools, for service quality and regulatory needs. Use is always contextual and limited in scope.
Directly provided details include
- • Basic contact information like name, email address, and phone
- • Business details shared via contact forms
- • Preferences regarding reporting or communications
- • Feedback submitted through online channels
- • Other voluntary data provided when interacting
Automatically collected data includes
- • Device information such as browser, OS, and screen size
- • Usage patterns across pages and sections
- • Interaction logs, such as clicks and time on page
- • IP addresses and related technical data
- • Cookies and local storage data
How your data is used
Data is used strictly for analytics, reporting, and to improve your experience. It may be anonymised for aggregated service insights.
- • To create and deliver campaign reports
- • To personalise communications when relevant
- • To ensure service security and reliability
- • To analyse website usage trends
- • To fulfil legal, regulatory, or compliance purposes
- • For troubleshooting and system improvement
- • For direct responses to your enquiries
Your assurance: Your data is protected by robust technical and administrative safeguards. We regularly update processes to align with all applicable Australian privacy regulations.
When data may be shared
We may share data only as needed for essential functions—never for marketing resale. Third parties involved must meet strict privacy compliance.
Approved service providers
Analytics vendors and IT support may access data solely for service delivery. Providers are contractually bound to privacy standards.
Legal requirements
Your information will be shared only when required by Australian law or enforceable government requests.
Anonymous statistical data
Aggregated anonymous data may be used for service improvement and market trend analysis.
Your privacy rights
You can request access to your data, corrections, or deletion at any time. We support all user rights under Australian regulations.
- • Request full access to your personal data
- • Have your personal data corrected promptly
- • Request deletion of your information
- • Obtain your personal data in a usable format
- • Object to certain uses of your data
- • Request restriction of data processing
To exercise your rights, please contact us directly using the details provided. All requests are handled securely and confidentially.
How we protect your data
Robust measures defend data against theft, loss, or unauthorised access. Only approved staff have access with clear accountability.
Technical safeguards
- • End-to-end encryption for website and data storage
- • Ongoing vulnerability testing and risk assessment
- • Authentication systems for internal access
- • Automated backups and secure hosting
Organisational practices
- • Staff training on privacy protocols
- • Regular compliance reviews and audits
- • Clear incident response plans
- • Access logs for accountability
Data retention policy
Personal data is retained only as needed for service provision or as required by law. Retention periods are regularly reviewed and updated.
- • Contact and account details securely stored
- • Analytics tasks and campaign records
- • Emails and interactions archived securely
- • Billing and transaction details managed safely
- • Preferences regarding analytics communications
After retention periods expire, your data is safely deleted.
International data transfers
Where data is processed abroad, equivalent privacy safeguards apply. Transfers always follow Australian legal standards.
- • Only established, reputable service providers used
- • Cross-border contracts require privacy measures
- • Data minimisation always applied strictly
- • Auditing for compliance and accountability
How cookies are used
Cookies help us improve service functionality, measure performance, and secure your browsing experience. Usage is always transparent and limited in scope.
Types of cookies in use
- • Required for site operation and security
- • Analyse site usage for improvement
- • Remember your site preferences
- • Support extra site features
You can manage cookies in your browser settings at any time.
Privacy policy changes
Policy updates reflect regulatory changes or service improvements. You’ll always be notified if your rights are affected.
- • Email or site notice if changes are significant
- • Review previous policy versions on request
- • Contact us any time for clarification
- • Continued use signals consent to new terms
Check the policy date for the most recent update.
Contact for privacy concerns
If you have questions about privacy, email us directly. We respond promptly to all concerns.
equinthara
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-7-4027-8187
Email: content@equinthara.com
Policy last updated: October 4, 2025
Policy effective from: October 4, 2025